Aura Live Privacy Policy

Welcome to Aura Live Voice Chat ("Aura Live", "we", "our", or "us"). Aura Live is operated by Aura Technologies Ltd. We provide a next-generation real-time interactive audio broadcasting, multi-seat voice lounge, virtual gifting, and social community platform.

This Privacy Policy explains how we collect, use, disclose, protect, and delete your personal information when you access our mobile applications (Android / iOS), website (https://aura-live-voice-chat.vercel.app), and related cloud services.

By creating an account or using Aura Live, you acknowledge that you have read, understood, and agreed to this Privacy Policy and our Terms of Service.

In compliance with the Google Play 2026 Child Safety and Families Policy and the Children's Online Privacy Protection Act (COPPA), our registration process includes a mandatory date-of-birth verification gate.

If we discover that a user under 18 has created an account, we immediately terminate the account and purge all associated personal information from our production databases. If you believe a minor has accessed our service, please notify our safety team at privacy@auralivechat.online.

We collect information you provide directly, data generated automatically through platform usage, and technical device telemetry:

We process your personal data for clear, legitimate operational and security purposes:

• 1.Service Delivery & Voice Streaming: Establishing low-latency audio seats, room broadcasts, and real-time PK arenas via Agora RTC infrastructure.
• 2.Account Security & Authentication: Secure password authentication, Two-Factor Authentication (2FA), device session validation, and multi-device revocation.
• 3.Virtual Economy Management: Processing diamond recharges, awarding host beans, calculating agency commissions, and maintaining immutable financial double-entry ledgers.
• 4.Community Moderation & UGC Safety: Investigating reports of harassment, hate speech, spam, or abusive content to safeguard our community.
• 5.Regulatory & Legal Compliance: Complying with Google Play Developer policies, international anti-money laundering (AML) requirements, and responding to lawful requests from law enforcement.

Aura Live features virtual currency (Diamonds and Beans) designed exclusively for in-app entertainment, room engagement, and gifting broadcasters:

• Google Play Billing: In-app digital item purchases on Android devices are processed through Google Play In-App Billing in accordance with Google Play Payments policies.
• No Real-World Cashout of Unearned Currencies: Diamonds cannot be exchanged directly for fiat currency. Beans earned by registered broadcast hosts through legitimate gifts are subject to official Host Compensation policies and verification.
• Randomized Digital Items & Lucky Gift Odds Disclosure: In strict compliance with Google Play regulations regarding randomized digital item mechanics (such as Lucky Gifts and draws), the exact mathematical probability distribution and odds are disclosed to users before participation (2x: 50.0%, 5x: 30.0%, 10x: 14.0%, 50x: 4.5%, 100x: 1.4%, 500x: 0.1%).

We never sell, rent, or trade your personal information to third parties or advertising networks. We only share data with essential technical infrastructure partners under strict confidentiality agreements:

We implement defense-in-depth security measures to protect your information:

• Cryptographic Salting: Passwords are protected with industry-standard bcrypt hashing with adaptive cost factors.
• Transport Layer Security: All data in transit between client apps and server APIs is encrypted using TLS 1.3.
• Session Isolation: Authenticated sessions use cryptographically signed JWT tokens with device fingerprinting and remote kill-switch capabilities.
• Two-Factor Authentication: Phone SMS OTP verification is available for new device logins.
• Audit Logging: All security events (logins, password changes, bindings) are immutably logged for user transparency.

Depending on your jurisdiction (including GDPR in Europe and CCPA in California), you have significant rights regarding your personal data:

• Right to Access: You can view your profile data, session history, and transaction ledgers at any time.
• Right to Rectification: You can update your display name, bio, email, or phone number through the mobile app.
• Right to Erasure ("Right to be Forgotten"): You can permanently delete your account and personal data.
• Right to Restrict Processing: You can mute direct messages or restrict profile visibility via Privacy Settings.
• Right to Data Portability: You can request an export of your personal data by contacting our Data Protection Officer.

If you have any questions, concerns, or requests regarding this Privacy Policy or your personal data, please contact our dedicated Privacy & Security Office: